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Aviation and Airline Training academy in Kerala

+91 97450 68678

hr@dreamskyaviation.com

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+91 97450 68678

hr@dreamskyaviation.com

Dream Sky Aviation Training Academy

IATA Diploma in Airport Operations

IATA Diploma in Airport Operations

About
To prepare individuals for various roles in airport management. Provides comprehensive knowledge about airport operations, which includes ground handling, airport security, cargo and baggage handling, and aviation safety procedures. Students get the opportunity to gain hands-on training regarding the functioning of modern airports, regulatory frameworks, and customer service excellence in the aviation sector. The program blends theoretical learning with hands-on training, ensuring graduates are industry-ready and capable of handling the fast-paced environment of airport operations.

What you will learn

Successful course completion will equip students to

  • Runway management, aircraft handling, and air traffic control
  • Passenger handling, baggage management, and check-in procedures.
  • Ground transportation, parking, and access control
  • State the benefits of developing customer loyalty and strategies for building customer loyalty
  • Identify steps and methods for handling upset customers
  • Relate job performance to workplace stress and recommend coping strategies for travel professionals

Course content

  • Regular IATA Syllabus
  • Airport Training
  • Communication Development- English and Hindi
  • Skill Development Programs
  • Live Safety Drills

Who should attend

This course is recommended for:

  • Aviation Safety Inspector
  • Airport Operations Supervisor
  • Passenger Service Agent
  • Ground handling crew and cargo management
  • Customer Service
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